A study by Cisco shows significant age and country differences in AI acceptance. Younger users are the most active in using AI, with many also completing relevant training courses. People over the age of 45 use AI significantly less often. Those over 55 cite a lack of familiarity rather than mistrust as the reason for their lack of use.
Emerging economies such as India, Brazil, and Mexico are global leaders in the use of generative AI, while Europeans show less confidence, possibly due to stricter regulations. Users who use AI intensively report more screen time but lower well-being. Cisco calls on governments and businesses to promote digital literacy and adequate development across all age groups to ensure the meaningful adoption of AI across the board.