A global survey by Culture Amp of 112,000 employees across 123 companies found that 85% are encouraged to use AI at work. Yet almost half don’t understand why it is being introduced. While employees seem to appreciate benefits such as increased productivity and motivation, they are still questioning the specific purpose of AI in the workplace.
The findings point to a gap between companies’ AI strategies and communication from leadership. Many decision-makers are likely holding back because they are still working out exactly how AI will change roles, skills, and careers. Culture Amp believes employees don’t need all the answers yet, but they do need clear and honest communication as companies refine their strategies.