On ChatGPT’s third birthday, OpenAI shared insights into how its 800 million weekly users interact with the tool. About 75% of conversations revolve around practical guidance, information gathering, and writing. Most work-related tasks focus on editing, critiquing, or translating text rather than creating entirely new content. Surprisingly, the most popular global feature is uploading an image, more than AI image generation. Other top features include web searches, reasoning models, data analysis, and dictation.
In the UK, the picture looks a little different. Users there tend to use ChatGPT for everyday productivity, for writing, getting guidance, learning, and helping them reach goals. They see it as an easy-to-use tool for self-improvement that has become a part of daily life.