The use of AI in the workplace is growing rapidly. At the same time, employees are increasingly turning to unauthorized tools, creating what is known as “shadow AI.” This increases the risk for companies of data leaks, errors, regulatory violations and other threats. As autonomous AI agents become more widespread, the potential impact could become even more serious.

The answer, however, is not simply to impose stricter rules. Companies should provide secure, approved and user-friendly AI tools, establish risk-based policies, train employees and ensure appropriate human oversight. Governance should encourage innovation rather than hold it back. Trusted data and compatible systems can further optimize AI adoption. This can help reduce shadow AI without compromising productivity, agility, creativity or continued innovation.